1. Eligibility and agreement
You must be at least 18 years old, located in the United States, and able to enter a binding agreement. By creating an account or using SpareMe, you agree to these Terms and the Privacy Policy. If you obtained the app through Apple, Apple's Standard End User License Agreement also applies; these Terms supplement it.
2. What SpareMe does
SpareMe can place an AI-assisted call for an ordinary, non-regulated business purpose, show you a live transcript, receive private instructions, ask you to answer a blocking question, and let you join or end the call. Service availability, recipient cooperation, transcription accuracy, and the requested result are not guaranteed.
3. Your call authorization
You appoint SpareMe as your limited agent solely to attempt the task you submit. You authorize SpareMe and its service providers to place the call, identify SpareMe as your assistant, announce transcription, process the conversation, and take only the actions allowed in the app.
By submitting a destination, you confirm that it is a U.S. business number and that you have a lawful reason and all authority or permission needed for the call. You are responsible for the accuracy of that confirmation. SpareMe does not independently verify that a number belongs to a business, and a business listing alone does not establish that a call is lawful.
4. Supported and prohibited uses
SpareMe is intended for ordinary business tasks such as obtaining information, scheduling, account support, existing-order support, returns, refunds, warranty matters, billing questions, and cancellations.
You may not use SpareMe for:
- emergencies, healthcare, financial services, government, legal, debt-collection, or telecom-plan matters;
- purchases or new orders, payment-card activity, regulated or age-restricted goods, or identity and security attestations;
- personal or social calls, harassment, pranks, threats, deception, impersonation, unlawful surveillance, or unwanted solicitation;
- any call that violates law, a recipient's request not to be called, or another person's rights.
SpareMe may reject, stop, or suppress calls when a task is unsupported, authorization cannot be established, a recipient refuses processing, abuse controls are triggered, or continued operation may be unlawful or unsafe.
5. Calls, transcription, and your participation
The assistant begins with an identity and transcription notice. The live transcript may contain errors. You must monitor the call when the task could require clarification or your personal participation. You may not instruct SpareMe to conceal its identity, make false statements, provide secrets that the app prohibits, or override its safeguards. A recipient may end the call or ask not to be called again at any time.
6. Outcomes and reliance
SpareMe reports outcomes based on evidence captured during a call, but it cannot guarantee that a business will honor a statement or complete a later action. Review transcripts, summaries, reference numbers, and written confirmations before relying on them. SpareMe is not a lawyer, healthcare provider, financial adviser, emergency service, or government representative.
7. Call time and purchases
Available call time is an estimate. If offered, purchases are processed by Apple through the App Store and are subject to Apple's payment and refund rules. Time consumed by a platform-caused failure may be restored under SpareMe's operating rules. Except where law or Apple's rules require otherwise, call time has no cash value, is not transferable, and cannot be used outside SpareMe.
8. Your account
Keep your device and account secure. You are responsible for activity you authorize. You may initiate account deletion in the app. Deletion is subject to limited retention required for security, fraud prevention, legal compliance, transaction records, and recipient suppression.
9. Suspension and termination
We may suspend or terminate access for violations, abuse, legal or provider requirements, security concerns, or discontinuation of the service. You may stop using SpareMe and delete your account at any time.
10. Disclaimers and liability
To the fullest extent permitted by law, SpareMe is provided “as is” and “as available,” without warranties of uninterrupted operation, accuracy, fitness for a particular purpose, or a particular call outcome. To the fullest extent permitted by law, SpareMe and its operators will not be liable for indirect, incidental, special, consequential, or punitive damages, or for decisions made from an inaccurate transcript or an unfulfilled recipient statement. Some jurisdictions do not allow certain exclusions, so these limits may not apply to you.
11. Changes
We may update these Terms. Material changes will be presented through the app or site, and the effective date will be updated. Continued use after an update takes effect constitutes acceptance where permitted by law.
12. Contact
Questions about these Terms may be sent to niravsurabhi@gmail.com.